<aside> 💡 How we answer the phones is the first moment of truth in our company.

</aside>

Answering Phones After Hours

Download Link Below:

PDF - Answering Phones After Hours Worksheet

Mold Calls

Download Instructions Below:

PDF - Mold Call Instruction

1. If we are able to send information via email, the template in the [email protected] email should be used.

2. If a QR code is scanned, they can be given this:

3. If a link is texted, they can be sent this:

https://qrco.de/bfdx2c

4. As a side note, the youtube direct link is here: https://youtu.be/86bFB1wPhPI?feature=shared.